When cyber incidents strike, how you communicate determines whether customers stay or leave. Our crisis communication experts focus on preserving relationships through transparent, targeted responses that acknowledge individual impact and provide immediate support.
Fast, compassionate, and tailored—because your customers deserve better than mass generic emails during their most vulnerable moments.
Immediate access to our crisis team when a breach occurs, with rapid assessment and response planning.
Tailored messaging for customers, employees, partners, regulators, and the media that maintains transparency while protecting your position.
Press release development, spokesperson preparation, media monitoring, and misinformation correction throughout the incident.
Guidance on breach notification requirements across different jurisdictions to ensure legal compliance.
Monitoring and management of online conversations and sentiment to protect your digital presence during and after an incident.
Comprehensive review of communication effectiveness with recommendations for future improvements.
From your tech stack to your workflows and customer interactions, our goal is to keep everything simple and intuitive, in a way that makes sense to you.
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Contact us now to implement communications that build trust during your most vulnerable moments.
Get in touch
We keep things simple and effective. Our small, experienced teams communicate well and adapt quickly, making it easier to respond to your needs. We focus on working closely with clients, building strong relationships to deliver solutions that fit. Our streamlined processes mean faster results with less disruption to your business. Plus, by staying focused on what truly matters, we provide cost-effective solutions without unnecessary extras.
We re-engineer existing workflows to optimise customer experiences utilising technology and hardware solutions to automate tasks, eliminate bottlenecks, and enhance overall operational performance. This can include implementing new software, integrating existing systems, and optimizing the use of hardware such as computers, printers, and self-service kiosks.
Yes, Bare Solutions is ISO 27001 Compliant and maintain robust systems and conducts regular penetration testing.
Bare Solutions is a collection of businesses strategically acquired to drive innovation at the intersection of technology and the physical world.
End-to-end post-breach communication control from digital alerts to physical mail, handling all customer data, email campaigns, direct mail coordination, and comprehensive OAIC reporting through our single proprietary software platform
Unlike providers who outsource, our in-house print and postage capabilities ensure complete control over timing, quality, and delivery of physical communications
Comprehensive response library ensures each breach type receives appropriate, specific guidance across all communication channels—digital and physical.
Messages address exact compromise points—driver's licences, passport details, banking information—with tailored remedial actions for each data type affected
Actionable instructions tailored to individual situations, like directing financial data victims to contact their banks immediately, delivered across all communication channels
Full OAIC reporting and documentation alongside personalized communications that protect customers and relationships, not just fulfill notification requirements
We keep things simple and effective. Our small, experienced teams communicate well and adapt quickly, making it easier to respond to your needs. We focus on working closely with clients, building strong relationships to deliver solutions that fit. Our streamlined processes mean faster results with less disruption to your business. Plus, by staying focused on what truly matters, we provide cost-effective solutions without unnecessary extras.
We re-engineer existing workflows to optimise customer experiences utilising technology and hardware solutions to automate tasks, eliminate bottlenecks, and enhance overall operational performance. This can include implementing new software, integrating existing systems, and optimizing the use of hardware such as computers, printers, and self-service kiosks.
Yes, Bare Solutions is ISO 27001 Compliant and maintain robust systems and conducts regular penetration testing.
Bare Solutions is a collection of businesses strategically acquired to drive innovation at the intersection of technology and the physical world.
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Comprehensive vulnerability assessments
Custom communication protocol development
Team training with real-world simulations
Message template creation for rapid deployment
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24/7 rapid response capabilities
Targeted messaging for specific incident types
600+ tailored remedial actions
Regulatory compliance expertise
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Sentiment tracking and media monitoring
Reputation recovery campaigns
Stakeholder trust rebuilding
Performance measurement and improvement
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When every minute counts, experience makes all the difference.
While others send mass emails that confuse and alienate customers, we deliver personal messages that build trust. Each communication addresses the individual's specific situation with clear, actionable guidance.
Our messages don't just tick compliance boxes—they protect your customers AND your reputation. We navigate complex regulations while maintaining human connection and understanding.
Crisis response demands both speed and precision. Our 600+ pre-tested message templates ensure rapid deployment without compromising personalisation or accuracy.
From healthcare data to financial records, we've handled every type of breach scenario. Our experience means better outcomes for your customers and your business.
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Review your current incident notification protocols and discover how personalised communications can transform potential customer loss into loyalty-building opportunities.
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