Policy Title: Quality Policy
Effective Date: 01/07/2025
Policy Owner: Executive Committee
Responsible Officer: Stuart Page – Executive Team
Endorsed By: Board of Directors
Review Cycle: Annual
1. Purpose and Scope
This policy affirms Bare Media’s commitment to delivering services that consistently meet or exceed customer quality expectations. It applies to all employees, contractors, and relevant external parties involved in operations, service delivery, or customer engagement across the organisation.
2. Personal data collected by us
Bare Media recognises that quality is a shared responsibility and an integral part of its management function. The organisation will:
- Establish and monitor measurable quality objectives aligned with customer needs and industry benchmarks
- Maintain a culture of continual improvement throughout all areas of the business
- Ensure full compliance with ISO-9001:2015 and relevant Australian and International standards
- Embed quality ownership across all levels of the workforce
3. Guiding Principles
- Shared Ownership of Quality
All team members are accountable for delivering services that meet quality standards and support organisational values - Community and Environmental Responsibility
Bare Media operates responsibly with regard to environmental and safety matters and actively supports local industry - Contractual and Regulatory Compliance
All activities conform to customer specifications and statutory requirements, ensuring safe and reliable service - Workforce Development
Ongoing staff training programs are maintained to ensure technical competence and alignment with business goals - Sustainable Procurement
A Green Procurement Program is implemented to prioritise goods with reduced environmental impact - Unified Commitment
All personnel are expected to uphold this policy and actively participate in the continuous improvement process
4. Policy Governance and Review
The Quality Policy is supported by a business-wide Quality ManagementSystem that provides operational procedures, guidelines, and performanceindicators. The Executive Committee is responsible for reviewing this policyand its supporting frameworks on an annual basis. Evaluation will consider:
- Effectiveness of quality objectives and compliance controls
- Staff engagement and training outcomes
- Feedback and audit results from customers and stakeholders
